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Hi USB Pros,

I wanted to add a important tip that we have been getting a lot recently. It seems like a good amount of installers and end users that are purchasing a USB 2.0 or 3.0 conference camera with a USB extension are explaining that the camera is not working right. They are experiencing lines throughout the video. That is most likely because the camera drivers are not loaded onto the computer. The fix?

The very first time you connect the camera to your computer DO NOT use the USB extension. More often than not the USB camera cannot reach out for the drivers over the USB extension BUT if the drivers are already loaded you won't have any issues!
Responses (1)
  • Accepted Answer

    Lauren
    Lauren
    Offline
    Monday, July 13 2015, 12:43 AM - #Permalink
    0
    Interesting I never knew that but it makes sense.
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